Home / Shipping & Handling
DESPATCH TIME

We always try to have orders processed same day, when ordered before 12pm aest. In saying this we cannot always be super woman, so please allow up to 2 business days for order processing. During sale periods slight delays may occur.

HANDLING

All orders will be dispatched from our warehouse within 2 business days. All Australian orders will automatically come with tracking regardless of Standard or Express shipping. International orders use a tracked service, but we cannot guarantee the carrier in your country will update this once it leaves Australia. Lumi Minx does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. Lumi Minx will help as much as possible to trace a missing parcel, however it is the customer’s responsibility to follow up with the carrier & open a case. Lumi Minx is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

PRICING

Australia : Standard: FREE | Express: $5

International : For current shipping rates, enter the address you would like to ship to in the checkout page. Options for shipment will display with up to date pricing.
Please Note: Pricing is subject to change without notice.

TRACKING YOUR ORDER
Please click here if you would like to track your order.

SHIPPING ENQUIRIES
Please direct any shipping related inquiries to hello@lumiminx.com.au